MediaExpert Voicebot

Challenge Media Expert, one of the biggest retailers of consumer electronics and home appliances in Poland, was looking for a voice solution to automate their customer support process related to order status. Yosh.AI created a Voice Assistant for the Polish market that handles order status updates.  Solution The conversation flow designed allows customers to receive…

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Neuca Voicebot

Challenge Neuca is one of the largest medical supply distributors in Poland. The company was seeking a solution that would automate the process of returning products (mostly medications), thus taking some burden off the busy customer service centers. The greatest challenge here had to do with the names of various medical products. Such products are…

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LPP Voicebot

Challenge LPP S.A., the biggest apparel retailer in CEE, was looking for a solution to automate its customer support in its most prestigious market. Yosh.AI rose to the occasion and created a Voice Assistant for the UK region, handling the most frequent inquiry in the retail sector – order status. Solution Thanks to a perfectly…

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Untitled

Computational Linguist(Poland-based) The daily job of a successful candidate will focus on designing, building and maintaining chatbots and voicebots for different clients in different areas (retail, insurance, banking, among others) and markets. We are looking for an individual with at least 2 years of experience in a similar position. The technical skills and knowledge necessary…

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The times when talking about implementing AI solutions in business sufficed are long gone

Given the fast growth of e-commerce during the pandemic, such solutions have rapidly moved from the “nice to have” to the “must have” category. Katarzyna Dorsey, Yosh.AI The times when talking about implementing AI solutions in business sufficed are long gone. Given the fast growth of e-commerce during the pandemic, such solutions have rapidly moved…

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